FAQ

Questions, answered.

What Aura does, how it stays private and under your control, and how to get set up.

The basics

What is Aura?+

Aura is a personal AI assistant you can text, chat with, and connect to tools like Google Workspace. It handles the busywork: finding what you need, drafting replies, preparing briefings, and running the tasks you do over and over.

What can Aura do after I connect Google Workspace?+

Aura can help summarize email threads, find messages, draft replies, check calendar context, and work with Drive files when those tools are connected. Sensitive writes, such as calendar changes, can route through Aura's approval flow.

Does Aura act on its own?+

Aura can prepare work and run workflows you have approved. For anything sensitive, it asks first and waits for your yes before it acts. That includes sending messages, scheduling, sharing files, deleting data, making purchases, or changing outside records.

What are Cookbooks?+

Cookbooks are user-approved reusable workflows. If Aura helps with the same multi-step task repeatedly, you can save the steps, trigger phrases, required integrations, and safety rules so Aura can reuse the workflow later.

Can I control or remove what Aura remembers?+

Yes. You control what Aura remembers and can delete it anytime. From the dashboard you can manage its personality, instructions, connected apps, and Cookbooks. You can export and delete your core account data, though some billing and security records may be kept.

How is Aura different from a normal chatbot?+

Aura is designed around your tools and communication channels, not a blank chat box. It can carry your approved preferences, connected integrations, and reusable Cookbooks across text, web chat, and voice.

Privacy and control

Can Aura staff read my Gmail, calendar, or Drive directly?+

No. Aura only gets the exact access you approve for each app, and nothing more. There is no staff inbox where people read your email or messages. You can turn any connection off at any time.

Where do conversations and agent memory live?+

Your profile, settings, saved memories, approvals, and Cookbooks live in the Aura database, which you can export. Your conversation history is held by the assistant that runs your account. Full conversation export and deletion depend on that assistant being online.

What happens when I disconnect an integration?+

Disconnecting stops Aura from using that app and removes its saved connection. Aura also tries to revoke access on the provider's side. You can always revoke access directly from the provider too, like your Google Account permissions page.

Why is Aura safer than a generic shared assistant?+

Aura uses authenticated user ownership checks, per-agent runtime isolation, scoped integration connections, encrypted native credential storage, audit logging, data export/deletion paths, and approval gates for sensitive actions that are routed through Aura's approval flow.

Can I review sensitive actions before Aura takes them?+

Yes. Aura has a shared approval model for high-risk actions such as outbound messages, calendar writes, file sharing, deletion, purchases, external-record updates, and spend requests. Approved and declined decisions are stored and written to audit logs. Aura is expanding this enforcement across sensitive tool paths.

Can I export or delete my Aura data?+

You can export and delete core Aura-owned data, including saved memories and key account records. Some billing, security, provider, and legal retention records may remain, and full agent session export or deletion can depend on agent runtime availability.

Can my team run a security review before using Aura?+

Yes. For team rollouts, Aura can walk through current controls, subprocessors, data flows, retention caveats, approval workflows, and the hardening work planned for your use case.

Does Aura use my data to train models?+

Aura does not sell customer data. Google user data and connected integration content are not used to train general-purpose AI models. Broader provider-specific commitments depend on the model and integration providers used for your workspace.